Financial Services

ISA Investment Claims

Recovering losses from mis-sold Individual Savings Accounts

SRA Regulated
No Win, No Fee Available
25+ Years Experience

ISA Mis-Selling Claims

Individual Savings Accounts (ISAs) are tax-efficient investment vehicles that should provide safe, suitable returns. However, many investors have been mis-sold inappropriate ISA products, including high-risk stocks and shares ISAs, illiquid innovative finance ISAs, and unsuitable structured products wrapped in ISA tax wrappers. We help investors recover losses from mis-sold ISAs and hold financial advisers accountable.

Tax-Free Doesn't Mean Risk-Free

Just because an investment is held in an ISA wrapper doesn't make it suitable or safe. Financial advisers must recommend ISA investments that match your risk tolerance, investment objectives, and financial circumstances.

Common ISA Mis-Selling Scenarios

High-Risk Stocks & Shares ISAs

Concentrated portfolios, high-volatility funds, or speculative investments unsuitable for risk-averse investors.

Innovative Finance ISAs

Peer-to-peer lending platforms and crowdfunding investments with illiquidity, default risk, and platform failures.

Structured Products in ISAs

Complex structured products with counterparty risk, capital at risk, and opaque terms hidden behind ISA tax advantages.

Excessive Charges

Excessive management fees, platform charges, or adviser fees that erode returns and weren't properly disclosed.

Unsuitable Asset Allocation

Portfolio allocation inconsistent with your investment timeframe, capacity for loss, or stated objectives.

Lack of Diversification

Over-concentration in single sectors, regions, or asset classes creating unnecessary risk exposure.

Regulatory Requirements for ISA Advice

Financial advisers must comply with strict FCA rules when recommending ISA investments:

Conduct thorough suitability assessments including attitude to risk and capacity for loss
Provide clear information about investment risks, charges, and potential for capital loss
Ensure recommendations are suitable for your circumstances and objectives
Disclose all fees, commissions, and ongoing charges transparently
Provide suitability reports explaining the rationale for recommendations
Conduct regular portfolio reviews to ensure ongoing suitability

Our Claims Process

1

Free Initial Assessment

We review your ISA investments, advice documentation, and suitability reports to assess whether you have grounds for a claim. We'll examine the advice process, product selection, and risk disclosures provided.

2

Complaint to Adviser/Provider

We submit a detailed complaint to your financial adviser or ISA provider, setting out the failures in advice, regulatory breaches, and losses suffered. We negotiate directly for fair compensation.

3

Financial Ombudsman Service

If the adviser rejects your complaint or offers inadequate compensation, we escalate to the Financial Ombudsman Service. We prepare comprehensive submissions with expert evidence of unsuitable advice.

4

Court Proceedings if Necessary

For high-value claims exceeding the Ombudsman's jurisdiction (£430,000), we can pursue court proceedings. We work on a no win, no fee basis for qualifying cases, removing financial risk.

Why Choose Us

Investment Law Specialists

Deep expertise in FCA regulations, suitability requirements, and ISA investment claims.

No Win, No Fee Available

We offer no win, no fee agreements for qualifying ISA claims, so you can pursue your claim risk-free.

Financial Services Experience

Proven track record of successful claims against major ISA providers and financial advisers.

Expert Witness Network

Access to leading independent financial advisers who provide expert evidence on suitability breaches.

Frequently Asked Questions

Common questions about ISA investment claims.

An ISA is unsuitable if the underlying investments don't match your risk tolerance, investment objectives, or financial circumstances. This includes high-risk investments recommended to cautious investors, illiquid investments for those needing access to funds, or excessive concentration in volatile assets. The ISA tax wrapper doesn't make unsuitable investments suitable.

Yes, if you were mis-sold an innovative finance ISA (IFISA) investing in peer-to-peer loans or crowdfunding. Many investors were told these were safe, deposit-like products when they actually carried significant default risk, illiquidity, and platform failure risk. We've successfully claimed compensation for IFISA losses.

Compensation aims to put you in the position you would have been in had you received suitable advice. This typically means recovering investment losses plus interest. If you would have invested in a lower-risk alternative, compensation reflects the difference between actual losses and what you would have earned in a suitable investment.

Generally, you have 6 years from the date of unsuitable advice, or 3 years from when you knew (or should have known) you had grounds for a claim. However, time limits can be complex, so contact us promptly. We can assess whether your claim is in time.

Ready to Take Action?

Get expert legal advice on your isa investment claims case. Free, no-obligation consultation.

Get in Touch

Speak with our experienced legal team about your case. We're here to help.

Phone

01903 931043

Office Hours

Mon-Fri: 9:00 AM - 5:30 PM